We're trying our best to ensure shipments stay unaffected and are updating this as a note to expect potential delays. All Order would be processed once the lock down is lifted. Priority would be given for order placed during lockdown.
Due to the COVID-19 situation and the recent lockdown by authorities, the services of our merchant shops has resumed operations with limited manpower. We’re working to our utmost capacity to clear the backlog owing to the lockdown, while abiding by government guidelines. As a result of this, newly placed orders will be dispatched only once the backlog is cleared.
Orders placed during lockdown session will be dispatched chronologically in about 7 working days. However, only those going to green zone will be delivered. We regret to inform that the movement of your orders will face delays, but we'll try our best to deliver your order as quickly as possible.
Those falling in orange zone and red zone will be held until service becomes available. Deliveries to certain pin codes may be restricted or delayed. We are continuously evaluating the situation and will keep you updated about everything you may need to know.
In the meantime, we encourage all our customers to follow public instructions to stay safe and healthy.
We will update you in case of any changes.
Due to the COVID-19 pandemic, we are experiencing a record high number of inquiries/queries. Our team is working around the clock to respond to every message or concern. Sending multiple messages regarding one issue will not result in faster service. We appreciate your patience during this time and we hope we can assist you as soon as possible. You can still view answers to frequently asked questions .